Privacy Policy

Effective date: 14/06/2025

At Elaine O’Neill | Non‑Fiction Book Coach (“I,” “me,” or “my”), I am committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Irish data protection laws.

This Privacy Policy explains how I collect, use, and protect your data when you interact with my services or visit my website [www.elaineoneill.ie].

1. Who I Am

Elaine O’Neill is a sole trader providing non-fiction book coaching, editorial support, and related services.

You can contact me at:

Email: elaine@elaineoneill.ie

Postal Address: Available upon request.

2. What Personal Data I Collect

Depending on how you interact with me, I may collect:

Information You Provide Directly:

Your name, email address, and contact details when you:

Submit an enquiry via my website or email

Sign up for a programme or service

Book a call or session

Subscribe to a newsletter (if applicable)

Information about your book idea, manuscript, or professional background as part of working together

Billing or payment information (processed via secure third-party platforms)

Information I Collect Automatically:

Website usage data (e.g. IP address, browser type, pages visited) via cookies or analytics tools

3. Legal Basis for Processing

Under GDPR, I only process your personal data when I have a lawful basis to do so. These include:

Consent: when you voluntarily provide your data or subscribe to communications

Contractual necessity: to provide the services you’ve booked

Legal obligation: to meet legal or tax requirements

Legitimate interests: e.g. to improve my services, respond to enquiries, or prevent fraud

4. How I Use Your Data

I use your personal data to:

  • Respond to your enquiries

  • Deliver coaching and editorial services

  • Communicate session schedules, deadlines, and feedback

  • Send you invoices or receipts

  • Improve my website and client experience

  • Comply with legal obligations (e.g. tax reporting)

I do NOT sell, rent, or share your personal data with third parties for marketing purposes.

5. How I Store & Protect Your Data

Your personal data is stored securely using encrypted tools, password-protected devices, and GDPR-compliant platforms (e.g. Google Workspace, Gmail, Google Meets, Google Calendar).

I retain client records for up to 7 years in line with Irish tax law. Email enquiries and non-client correspondence may be kept for up to 2 years, unless you request deletion sooner.

6. Sharing Your Data

I may share your data with trusted third-party service providers strictly for business operations:

  • Email & document storage: Gmail / Google Drive

  • Video calls: Google Meets

  • Payments: Stripe, Revolut or AIB

All third-party tools used are GDPR-compliant and never receive access to your private manuscript content or coaching session details.

7. Your Rights Under GDPR

You have the right to:

Access your personal data

Correct any inaccurate or incomplete data

Request deletion of your data (“right to be forgotten”)

Restrict or object to certain processing

Withdraw consent at any time (e.g. unsubscribe from emails)

Lodge a complaint with the Data Protection Commission [www.dataprotection.ie]

To exercise your rights, email me at elaine@elaineoneill.ie.

8. Cookies

This website may use cookies to improve user experience and gather basic analytics. You’ll see a banner allowing you to consent to or manage your cookie preferences.

9. Links to Other Sites

My website may contain links to third-party websites. I am not responsible for their privacy practices, and you should read their privacy policies before providing personal information.

10. Changes to This Policy

I may update this Privacy Policy occasionally to reflect changes in law or services. Any updates will be posted on this page with the revised date.

Contact

For questions about this policy or your personal data, please contact:

Elaine O’Neill at elaine@elaineoneill.ie